Diabetes Care & Education


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FAQs

Here are the most commonly asked questions:

 

Website Tourtorial

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Login

Q: I can't log onto the web site?
A: If you are a member of the Academy of Nutriton and Dietetics, use your Academy user name and password as you would on the Academy website. More information...

Q:  How is my "My Profile" information used? 

A: For DCE members, it is used only for the FIND a DCE RD feature of the DCE website.  

("My Profile" information for the FIND a DCE RD feature on the DCE website  is sync'd with the Academy's information. Even if you change it on myProfile on our DCE website, it will be overwritten by the Academy's information every night.
To change your official DCE or Academy information, you must do this through the Academy of Nutrition and Dietetics site.  To change your email address for the listserv, you must also change that separately as the databases are not linked).

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DCE Membership

Q: Am I a current DCE member?
A: If you are unsure if your membership was processed correctly it is best to contact the the Academy of Nutrition and Dietetics (the Academy)  directly as all DCE’s membership information is obtained directly from the Academy.

If you just joined DCE recently, you may not be in DCE’s site database as it may take a few days to update.  You are welcome to contact us and we will verify your DCE membership and then add you in to the site. Please include your Academy  number in your request.    

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Address and Name Changes

Q: How can I change my mailing address for DCE? Change my last name, e-mail or phone...
A:
All of DCE’s official membership  information is obtained through the Academy of Nutrition and Dietetics’ database, so your official Academy and DCE contact information including your email address and mailing addresses are the same.  This official contact information NEEDS to be updated directly through the Academy of Nutrition and Dietetics  website, http//www.eatright.org or call the Academy at 800-877-1600 ext 5000.

"My Profile" information is for the FIND a DCE RD feature on the DCE website  and does NOT change where you receive your email or regular from either Academy  or DCE.  In fact, "My Profile" information for the FIND a DCE RD feature on the DCE website  is sync'd with the Academy's information. Even if you change it on myProfile on our DCE website, it will be overwritten by the Academy's information every night.

Again, official changes of contact information and names must be made through the Academy.

To change your email address for the listserv, you must also change that separately as the databases are not linked.

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Add your name to FIND an RD

Q. How do I add my name and information to the FIND the RD feature on the home page.
A: Only DCE members can add thier names and information about themselves.

  • Log in
  • Go to My profile - if you don't see my profile automatically after logging in
  • You will see General Information and your Contact Information.
  • At the boltom of the contact information, click on the EDIT  button. 
  • Check the Public Profile BOX at the bottom of General Information and the listed information will be made public.  Note: This contact information is from the Academy.  Even if you change your information in this area, it will be overwritten by information from the Academy every night. If you want to change it, you must change it with the Academy.  The only exception is your company and your credentials will not be overwritten.   (In the future, we hope to have a feature that will let you choose/edit your information for Find an RD that can be different from the Academy).
  • Also edit information under member profile, if you want that to be displayed. 
  • Be sure to click SAVE at the bottom of each section and your profile information will be available on the "FIND an RD" feature.

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Receive Publications/Mailings

Q: When can I expect to receive mailings after I join? The latest newsletters and other publications.
A:
Past issues of the DCE publications are mailed to new members the month after they join the practice group. Please allow 4-6 weeks to receive past issues of On The Cutting Edge and Newsflash since membership information must be provided to the DCE office from the Academy.

Diabetic Cooking
DCE members receive a complimentary subscription to Diabetic Cooking magazine with their DCE membership. DCE provides new member names and addresses to the Diabetic Cooking subscription department each quarter. Questions about your subscription or changes in address should be directed to the Diabetic Cooking subscription department. Changes in your address with the Academy are not forwarded to Diabetic Cooking due to their subscription management.

Diabetes Living
DCE members receive a complimentary subscription to Diabetes Living magazine with their DCE membership. DCE provides new member names and addresses to the Diabetes Living subscription department each month. Questions about your subscription or changes in address should be directed to the Diabetes Living subscription department. Changes in your address with the Academy are not forwarded to Diabetic Living due to their subscription management.

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CPEUs Recording and Taking OTCE Quizes

Q: How do I check that I earned CPEUs?
A:
After you take a quiz, you can see your CPEUs earned through the CPEUs history (from my profile).

Q: Where do I take the quiz (test) so I can record CPEUs for an OTCE or CPEU event?
A:
You can take the OTCE  quiz on the CPEUs page, if you are a member.  If you are not a member, the quiz will be in your media page (from your profile), http://www.dce.org/account/media/. After passing the quiz, you will see your CPEU certificate. In order to access your past CPEUs certificates, visit the CPEUs history (from my profile).

Q: What if I was not a member of DCE when an OTCE was first published and now am a DCE member?
A:
You must be a DCE member  during the membership year that the particular issue is published. These dates are also posted on the CPEUs page.

Q: What if I was a member of DCE when an OTCE was first published and now am no longer a DCE member?
A:
CPEUs are a member benefit of DCE. Please feel free to submit CPEs while you are a member. If you are no longer a member, consider rejoining to take advantage of the many DCE-member only benefits, including the CPEs. See member benefits or join/renew now.

Q: How long will CPEU credits stay recorded?
A:
CPEU credits recorded online for OTCE programs will stay in the DCE database and be available or members to search and print certificates for ten years after recording the CPEU credits. This is to allow for the different CPEU requirements by the different professional credentialing authorities. You can  print your certificates earned through the CPEUs history (from my profile). Learning objectives can also be printed for your records.

Q: Can I snail mail my answers for the OTCE quizzes to receive CPEU's?
A:
In the past years you could. As of October 2010, this option is no longer available. Quizes must be completed online to receive CPEU's.

Q: How can the continuing professional education credits (CPEUs) offered by On the Cutting Edge be used?
A:
The Commission on Dietetic Registration has approved continuing education credits for reading On the Cutting Edge (OTCE) when the associated quiz is successfully completed. These credits are then recognized by the Commission of Dietetic Registration (providing it meets your learning needs) for RD recertification and by National Certification Board for Diabetes Educators for recertification for continuing education because they are:

1) considered independent study
2 ) the Commission on Dietetic Registration is a recognized provider
3) OTCE includes topics relating to diabetes.*

*NCBDE Official statement 3/20/09 by Sheryl Traficano, Director of Operations, National Certification Board for Diabetes Educators: Articles that are included within a journal (or book or online article – any materials that might be read) for which continuing education has been requested and approved (usually following the successful completion of a test) are acceptable as a “type” of activity for the renewal by continuing education option and can be accepted for renewal of the CDE® credential, as long as the activity meets all of the other requirements – approved or accredited by one of NCBDE’s recognized providers, applicable to diabetes, etc. Please visit NCBDE’s web site for the most current information on the renewal by continuing education process.

Q: Where can I find out more about what qualifies for CPEU's for renewing my RD and CDE?
A:

For renewing RD: Commission on Dietetic Registration or CDR's Continuing Professional Education Guidelines (PDF)
For renewing CDE: NCBDE Renewal By Continuing Education

NOTE: While CPEU's that are listed for seminars and conferences (given the appropriate topic and a recognized CPEU provider) usually qualifies for both RD & CDE renewals, other activities may not be accepted by both credentialing organizations, CDR & NCBDE. In some instances, NCBDE (for renewing CDE) does not recognize activities that do qualify to renew for the RD. For example, poster sessions and journal clubs are an acceptable activities CPEU for renewing the RD, whereas they are not acceptable with NCBDE for CDE renewal. Please check the rules from the appropriate credentialing organizations/websites.

Q: What learning codes do I use in recording CPEUs for On the Cutting Edge (OTCE) in my portfolio for CDR?
A:
All CPEUs for the OTCE are the activity code 720 and the main learning code is 5190 for Diabetes Mellitus. Depending on the topic of the issue, other learning codes could be used too. Use the learning code reference list included in the portfolio instructions for more learning codes by each OTCE issue.

Q. Can a nonDCE member get CPEU's for reading On The Cutting Edge (OTCE)?
A.
NonRD's can purchase a current OTCE, take the quiz and earn CPEUs.  Current issues available are listed under DCE products in the MarketSite tab.    RD's  must be a DCE member when the OTCE is published and when you take the quiz to get the CPEU's associated with On The Cutting Edge.

Q. Will the  CPEU's for reading  On The Cutting Edge (OTCE) and passing the associated quiz be automatically be recorded in my portfolio with CDR or the Academy?
A.
No, unfortunately the databases are not connected and you must enter the information re: the CPEU's associated with On The Cutting Edge manually into your portfolio. You can see your CPEUs and print your certificates earned through the CPEUs history (from my profile).  Learning objectives can also be printed for your records. 

Q. Who do I contact with questions on the wording or content of the quizzes for CPEUs?
A.  Email the current OTCE editor with your questions about specific wording or content relating to the quizzes.  The DCE directory lists the current OTCE editor.   For any technical difficulties, contact the DCE webmaster.

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Webinars

If you have already purchased a webinar and have questions about handouts, CPEUs etc,  Please see Illustrated instructions

Q. Where can find out an upcoming live webinar or a recorded webinar?
A.  Under the Events/Updates Tab, under DCE webinar, http://www.dce.org/resources/dce-webinars/

Q. How often does DCE do webinars?
A: The goal is to have at least 3-4 webinars per year at a discount to DCE members but available to all.

Q. Will the webinar be replayed or recorded later?
A: All webinars will be available as a recording for purchase (or for free review if you have paid for the live webinar). It usually takes about 2 weeks to have it loaded onto the website.  When available you will be able to see it on the DCE webinar page and on the DCE products page. They will be available for 1 year. If you registered for the live webinar, the recorded version will automatically  upload to your "My Media" file to view at any time. 

Q. Where can I find the handouts to the webinar?
A. After you have paid for the webinar, they will be in your My Media page.  See Illustrated instructions

Q.  Where do I get my CPEU certificate for the live webinar I watched?
A. After watching the live webinar, you should get the link to your CPEU certificate.  If you have completed the "quiz" and veriftied completion, you can also see your CPEUs and print your certificates earned through the CPEUs history (from my profile).   See Illustrated instructions     If you are still having questions or problems, please contact dcewebinars@gmail.com.

Q. Where can I find the handouts to the webinars I paid for (either live or recorded)? 
A. When you purchase either the live or recorded webinars,  all the handouts will appear our website, DCE.org.  To access them,  after you log in,  look in  your My Media sectionThe links to the recorded webinars will also be there.  After you complete the quiz, you will get your certificate which will be stored in the your "My CPEU history" section.  See Illustrated instructions

Q. Who can I contact about questions about either an upcoming live webinar or a recorded webinar?

A. Send an email to:  dcewebinars@gmail.com

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Electronic Mailing List

Q: How do I set my electronic mailing list subscription to hold while I am away for a few days? Subscribe to the EML, change to digest….
A:
All these questions and more are posted on the EML in the members area electronic mailing list section.

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Job Posting

Q: I am an employer and would like to post a job for DCE members.
A:
The Academy of Nutrition and Dietetics (the Academy) no longer allows DPGs to provide job listings. Jobs are allowed on DPG electronic mailing list. If you have a job posting related to diabetes and the open position accepts RDs, use the contact form to submit the job details and be sure to include a contact person. The webmaster will post it to the DCE electronic mailing list and those interested will contact you directly.

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Education Handouts

Q: Am I able to print, copy, and/or distribute educational handouts, past the expiration date?
A:
You are no longer able to print, copy and/or distribute any DCE educational handout for yourself, your patients or clients once the copyright date has expired. However, DCE is committed to providing our members with current and relevant materials, and therefore constantly looking to update and expand its library of educational handouts.If an educational handout is updated and its copyright renewed after it expires, it will be re-posted to the DCE website under educational handouts, and in some occasions, mailed to our members.Our members will also be notified of an update to a handout via e-mail.

If you have any further questions about appropriate use of an educational handout, please contact the Publications Chair directly.You can find the contact information on the back of a recent copy of either Newsflash or OTCE.

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Event Posting

Q: I have an event I would like to find out how to post on your educational events page.
A:
We accept events related to diabetes on our educational event posting and that offer CPEUs for those in attendance. If you have such an event, use the contact form to submit the event details and be sure to include a contact person. The webmaster will post it to the DCE educational postings page and contact you once it is live.

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Other Questions

Please email DCE or complete the contact form if you have other questions such as specific contacts, website, OTCE CPEU's, Newsflash/OTCE, mentorship, sponsorship, networking, awards, nominating or DCE events.

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Accessing Members Only Area

The site obtains information directly from the Academy's membership database, please use information you submitted on your membership to the Academy.

If you tried to access members area twice and are still unsuccessful, please email DCE and send your Academy number and full name.

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